Welcome!

I'm Darin, an experienced product designer with excellent communication skills who loves being outside in nature when I’m not solving business problems. I'm excited to connect with you.

Have a great day! - Darin

Microsoft - PaaS Platform Migration

Problem:

Within Cloud+AI (Cloud Supply Chain) organization two different UX platforms were being used for the same vertical, resulting in inefficiency

Solution:

To improve engineering efficiency, the decision was taken to migrate one SaaS platform that was hosting 25 applications over to a larger PaaS platform. This involved researching, evaluating, designing, user testing and improving UX for each application during migration.

Outcome:

  • Reduced 25 applications to 8

  • Deprecated 4 applications

  • Created a scalable and repeatable PM/Spec process

  • Delivered application on time

  • Performance commitment of 1 second per call

  • 30+ UX improvements in one app (Demand Forecast)

  • V1 app will provide 75% of all future applications UX needs with re-usable patterns/templates

  • Depricate old SaaS platform

Microsoft - Circular Center Marketplace

Problem:

Assets from decommissioned data centers need to be sold or recycled. The current manual process involves emails and spreadsheets. This process is inefficient, not scalable, auditable, and prone to errors.

Solution:

Design a new V1 unified cloud experience, as the source of truth, with traceability for the two personas’ business needs (SRM, BuyBack supplier).

Outcome:

  • V1 application designs delivered

  • Defined primary personas

  • SRM view would log all BuyBack suppliers’ business dealings

  • Buyback supplier-specific view

  • Cloud-based solution to replace old manual process

  • Post MVP UX defined

AT&T - Global Design & eBilling

Global Navigation:

Redesign multi-level top navigation and footer globally to accommodate new business models. Desktop and mobile web.

  • Information Architecture

  • Conduct user research, surveys and card-sorting exercises

  • Perform A/B Testing

  • Wireframes, Hi-fidelity mockups, and prototypes

  • Cross-team collaboration

Product Tiles:

Redesign B2B consumer-facing desktop/mobile e-commerce product tiles including net new features.

  • Conduct user research

  • Develop brand guidelines and business requirements

  • Hi-fidelity mockups

  • Perform A/B Testing and user feedback sessions

Alerts & Notifications:

Solve discoverability UX for alerts, and notifications. Desktop and mobile web.

  • Conduct user research

  • Wireframes, Hi-fidelity mockups,

  • User testing

  • Cross-team collaboration

Zillow - Body of work

Trulia:

  • New website template builder platform

  • New marketing editor platform

Market Leader:

  • CRM platform re-design

  • Marketing center platform re-design

  • V1 Mobile CRM

  • V1 realestate.com platform

“Nature is the ultimate user experience designer”

- Darin Dewell / Senior Product Designer